| Issue ID | 1592720 |
| Internal NHTSA # | 11244350 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | C300 |
| Model Year | 2008 |
| File date | 14/08/19 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2008 mercedes-benz c300. The contact stated while driving 45 mph, when the front driver headrest air bag deployed without impact. The contact stated the front passenger side srs malfunction service required and the front driver side srs malfunction service required warning messages illuminated. The contact stated she heard an abnormal noise coming from the rear of the headrest that deployed. The contact stated she could smell and saw smoke on the rear headrest. The contact was able to park on the shoulder of the road and decided to continue to drive to her residence. The contact sustained neck and head injuries, but had not sought medical attention. No police report had been filed. The contact stated she had nhtsa campaign number: 17v177000 (electrical system, air bags) completed previously on this vehicle. The vehicle was taken to local dealer mercedes-benz of massapequa located at 101 sunrise hwy, amityville, ny 11701, (631) 213-2023, where it was diagnosed with needing 2 front headrest to be replaced and to reprogram the electronically system. The vehicle had not been replaced as of yet. The manufacturer had been informed of failure. The failure mileage was 140,000. |
| Vehicle Mileage at Failure | 140000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | WOODSIDE, NY |
| VIN pattern | WDDGF81X18FXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | Y |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 1 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 45 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |